Maintenance
An automation that fails without warning costs more than no automation at all: you only notice the day a file slips through. Maintenance exists so that does not happen, and so the system follows your business instead of ageing.
How it unfolds
Monitoring
Every run is watched. On failure we are alerted before you are, and you are told what did not go through — never a silent breakdown.
Repair
A portal changes its format, a piece of software alters its export: we fix it. This is the most frequent work, and on its own it justifies the retainer.
Evolution
Every month includes adjustments and small evolutions. Every quarter we look together at what runs, what is barely used, and what deserves to be added.
What it covers
- Monitoring of every run, with an immediate alert on failure
- Repairs when a portal or a third-party tool changes underneath
- Adjustments and small evolutions included each month
- Quarterly review of what runs and what deserves to be added
What you keep
A monitored system, repaired when a third-party tool changes, plus a quarterly review.
Who it is for
Any firm running automations in production. It is a monthly commitment, cancellable, and you keep your workflows if you stop it.
Why no price is shown
Because a figure read out of context means nothing: the scope for a three-person agency and one for a firm with a hundred and twenty buildings have nothing in common. The amount is set after the audit, when we know exactly what we are building. And it is open to discussion — we are building our first references.