Frequent questions

We are starting this practice, so we have no publishable engagement yet. That is exactly why we commit to things you can check rather than to names: the audit is not invoiced if it identifies nothing worthwhile, the automations are documented and reversible, and the first firms to commit get launch terms in exchange for the right to name the engagement. You judge on the method, on the demos, and on a first conversation that ties you to nothing.

No. That is the whole point: the automations plug into what you already use, whether transaction or management software, mail, or document storage. Your team keeps working in the same screens. If your software offers no export and no interface at all, we tell you during the audit rather than after the invoice.

The audit needs roughly one hour of interview per person, plus read access to your tools. Implementation needs a few rounds of acceptance testing on your real files: budget one to two hours a week for the main contact. Beyond that, it is our work, not yours.

Wherever you decide. The automations can run on your own infrastructure, in which case nothing leaves your premises, or on ours, hosted in France. Processing is documented for your GDPR register. No data belonging to your clients or owners is used to train anything.

That is the right question to put to any supplier. The automations run on open source tools, not on a black box we own. They are documented and exportable, and can be hosted on your own infrastructure. Another provider can take them over, or your own IT person. You are locked into nothing.

That is the normal case, and it is not an obstacle. A successful automation is not something you use: it is noticed because a task has disappeared. Where human approval is still needed, such as approving a message or proofreading minutes, it happens in a tool your team already knows, usually the inbox.

Often more so than for a large one. In an agency of three, or a firm with two managers, nobody has an assistant: the owner does the re-keying. The gain is therefore immediate and visible. The audit says whether there is anything to work with, and if there is not, it is not invoiced.

It will. That is why nothing carrying your liability goes out without human approval: a message to a client, a set of minutes, an amount. The automation prepares, a human approves. Fully automatic tasks are reserved for what can be checked, such as filing, extraction or an alert.

Nothing. The first conversation lasts thirty minutes, free and confidential. It exists to find out whether there is anything here. If the answer is no, we say so: an audit sold to a firm that does not need one earns us only an unhappy client.